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QUALITY POLICY

For every product or service we provide, we will meet or exceed our customers' expectations, without exception. Our standard of performance is: Do it Right Today, Better Tomorrow.

QUALITY PLEDGE

I pledge to make a constant, conscious effort to do my job right today, better tomorrow, recognizing that my INDIVIDUAL contribution is critical to the success of Marlow Industries.

CORPORATE VALUES

Our values are a statement of what we hold to be important.  They represent what we stand for and what standards we intend to uphold. They provide the foundation for our strategy, our mission, and our structure. They are a set of understandings in the organization about how we work together, how we treat other people and what is important.  They remain constant and provide a boundary for actions and decisions.  Our values focus on our behavior in all of our activities and should not give way to short-term business pressures.

  • Customer First

  • Honesty and Integrity

  • Open Communications

  • Teamwork

  • Continuous Improvement and Learning

  • Manage by the “Facts”

  • A Safe, Clean and Orderly Workplace

CORPORATE MISSION

The mission of Marlow Industries is to research, develop, manufacture, and market state of the art thermoelectric products that provide the right quality, right cost, and the right performance to all markets.

CORPORATE VISION

The vision of Marlow Industries is to be the global market share leader in all thermoelectric markets.
 

  • We will produce double digit profits and 20% annual revenue growth – (Profitability)
  • We will be a low cost, high volume TE manufacturer – (Operational Excellence)
  • We will lead in customer satisfaction and technology innovation – (Customer Obsession & Product/Technology Leadership)
  • Our employees will be highly motivated, trained and empowered  - (Employee Focused)
  • We will implement cost effective processes that produce quality output­  - (Quality & Speed)
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