LEADERSHIP
Leaders establish
unity of purpose and direction of the organization. They should
create and maintain the internal environment in which people can
become fully involved in achieving the organization's objectives.
INVOLVEMENT OF
PEOPLE
People at all
levels are the essence of an organization and their full involvement
enables their abilities to be used for the organization's benefit.
PROCESS APPROACH
A desired result
is achieved more efficiently when activities and related resources
are managed as a process.
SYSTEM APPROACH TO
MANAGEMENT
Identifying,
understanding and managing interrelated processes as a system
contributes to the organization's effectiveness and efficiency in
achieving its objectives.
CONTINUAL
IMPROVEMENT
Continual
improvement of the organization's overall performance should be a
permanent objective of the organization.
FACTUAL APPROACH TO
DECISION MAKING
Effective
decisions are based on the analysis of data and information.
MUTUALLY BENEFICIAL
SUPPLIER RELATIONSHIPS
An organization
and its suppliers are interdependent and a mutually beneficial
relationship enhances the ability of both to create value.
