Malcolm Baldrige Award
Malcolm Baldrige National Quality Award Winner (1991)
The Baldrige Award is given by the President of the United States to businesses – manufacturing and service, small and large – and to education and health care organizations that apply and are judged to be outstanding in seven areas: leadership, strategic planning, customer and market focus, information and analysis, human resource focus, process management and business results.
Congress established the award program in 1987 to recognize U.S. organizations for their achievements in quality and performance and to raise awareness about the importance of quality and performance excellence as a competitive edge. The award is not given for specific products or services. Three awards may be given annually in each of these categories: manufacturing, service, small business and, starting in 1999, education and health care.
For frequently asked questions regarding the Malcolm Baldrige Award, please visit the NIST website: http://www.nist.gov/public_affairs/faqs/index.cfm