Ask for a reference – our customers agree – “quality” serves as II-VI Marlows’ primary differentiator in the field of thermoelectric technology.
At II-VI Marlow, quality is at the heart of business philosophy. For every product or service II-VI Marlow provides, we seek to meet or exceed our customers' expectations, without exception.
To reinforce this commitment, each employee takes a personal, daily pledge to do their job “right today, better tomorrow,” with priority given to the customer’s interest and requirements.
Our Quality Management System is based on the following principles:
- Centralized Customer Focus
- Involvement of People
- System Approach to Management
- Continual Improvement
- Factual Approach to Decision Making
- Mutually Beneficial Supplier Relationships